Terms & Conditions

Terms & Conditions



These terms and conditions detail how the NEO-SKILL ENTERPRISE CO. website can be used. If you use the Website you agree to be bound by these terms and conditions..



1.Customers 

Before placing an order, all customers must register as a member of our website. And, for returning customers may just log in. You may also wish to read our Privacy Policy.


2.Security Statement

Seven Skill's checkout process is protected with Green World Technology Company, the standard for encrypted commercial transactions throughout the Internet. Shop safely on-line for art supplies with Seven Skill's! Green World encrypts all personal information, including your name and credit card number, so that this information cannot be read as it travels through the Internet.


We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store.


Seven Skill uses SSL (Secure Socket Layer), the industry leader, as it's security verification service. Transaction information is encrypted prior to transmission using the most powerful and secures encryption technology. In addition, our site ownership, operation, and identity is verified as authentic and valid.


Only those web pages where you actually enter your credit card and billing information pass encrypted information. When you request one of these checkout screens, the page's URL begins with https instead of http, and the "security" icon on your browser has the appearance of a closed padlock.


3.Privacy Statement

Neo Skill does not collect or maintain any information about how you as an individual use our website. We analyze our web log statistics as a whole, but we do not track your browsing as an individual, and we do not share or offer this information to other companies.


Neo Skill like all companies that sell through a catalog or through an online store, maintains a list of current and potential customers. If you order from us, or if you request a catalog, then we will send you a new catalog from time to time, depending on the amount of business you do with us. We like to have email as well as postal addresses if possible. It's our best way of staying in touch.


We recognize that you may or may not want to receive future catalogs and offers. If you don't want either catalogs or email from us, let us know and we will follow your wishes. We do not rent or exchange email addresses or telephone numbers, and we have no plans to do so in the future. We maintain that information in our own records only so that we can contact you.


In the event Neo Skill.com or substantially all of its assets are acquired or merged with another company, all of the customer information that we have collected may be transferred to the new company.


4.Delivery Charges

PLEASE NOTE: OUR SHOPPING CART DOES NOT CALCULATE SHIPPING CHARGES
Since we offer such a large assortment of items that can be ordered on line, we feel that it is in our customer's best interest to calculate the exact shipping charges on each order, rather than try to develop a blanket policy to cover every order. In order to offer you the lowest possible shipping costs, on the next page of the checkout you will be able to select from the following two options:

Option 1: We will package and weigh your order, and call or e-mail you with the exact shipping charges and your order total. We will HOLD THE ORDER until you e-mail us a confirmation to release the order. Upon receipt of your confirmation, we will ship your order, and charge your credit card for the agreed on total at time of shipment. This will add 1 day time to the receipt of your order.

Option 2: We will package and weigh your order, ship it, (without confirming the shipping amount) and charge your card for the total at time of shipment. We will give you the lowest possible freight rate available. These orders will ship within 7 days of your order - this is our preferred method and your best option if you are in a hurry! .


Note: The examples below are approximate and are only for the reference.



Up to this weight

Delivery Charge $


Up to this weight


Delivery Charge $


2.5 kg


35


14.0 kg


124


3.0 kg


40


14.5 kg


127


3.5 kg


44


15.0 kg


131


4.0 kg


48


15.5 kg


134


4.5 kg


52


16.0 kg


138


5.0 kg


56


16.5 kg


141


5.5 kg


60


17.0 kg


144


6.0 kg


64


17.5kg


148


6.5 kg


68


18.0 kg


151


7.0 kg


72


18.5 kg


155


7.5 kg


76


19.0 kg


158


8.0 kg


80


19.5 kg


162


8.5 kg


84


20.0 kg


165


9.0 kg


88


20.5 kg


168


9.5 kg


92


21.0 kg


171


10.0 kg


96


21.5 kg


173


10.5 kg


100


22.0 kg


177


11.0 kg


103


22.5 kg


179


11.5 kg


107


23.0 kg


182


12.0 kg


110


23.5 kg


185


12.5 kg


113


24.0 kg


188


13.0 kg


117


24.5 kg


190


13.5 kg


120


25.0 kg


193




5.Payment Policy


Customer purchases are Visa/Mastercard; there is a $100.00 minimum on internet orders and a $3.00/box handling fee.


6.Prices


All prices are subject to change without notice.


7.Published Prices

We reserve the right not to honor any published prices or programs that are determined to be erroneous due to printing, electronic or clerical error. We are human and do make mistakes but we will never purposefully publish a false or deceptive price! We will always be happy to confirm a price before you order via e-mail.  


8.Returns & Allowances


PLEASE CHECK YOUR DELIVERIES CAREFULLY. Shortages and damages not reported to us within 7 days are not allowed. Exposed or damaged goods must be noted and signatures of consignee and driver are required on the bill of lading. No credit will be given on merchandise returned without our authorization and invoice number. No returns will be accepted 15 days after receipt of purchase. IF MERCHANDISE IS RETURNED FOR ANY REASON OTHER THAN DEFECTS OR OUR ERROR, A 15% RESTOCKING FEE PLUS SHIPPING WILL BE CHARGED.


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